Privacy policy

This Privacy Policy explains how SIA EDIT LIMITED collects, uses and protects your personal information when you visit our website or make a purchase.
Information We Collect
We may collect the following personal information:
  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment details
  • Order history
  • Device and browsing information (such as IP address and cookies)
Where you request custom or made-to-order items, we may also collect:
  • Measurements
  • Design preferences
How We Use Your Information
We use your information to:
  • Process and fulfil your orders
  • Communicate with you about your order
  • Provide customer support
  • Improve our website and services
  • Send marketing communications (where you have opted in)
Legal Basis (GDPR)
We process your personal data under the following lawful bases:
  • To perform our contract with you
  • To comply with legal obligations
  • With your consent (for marketing communications)
Sharing Your Information
We share your information with trusted third parties to operate our business, including:
  • Payment providers
  • Delivery partners
  • Our ecommerce platform, Shopify
We may also share your information where required by law.
International Transfers
Your information may be processed outside of the United Kingdom or European Economic Area. Where this occurs, appropriate safeguards are in place.
Data Retention
We retain your personal data only for as long as necessary to:
  • Fulfil your order
  • Comply with legal obligations
  • Support our business operations
Your Rights

    You have the right to:
  • Access your personal data
  • Request correction or deletion
  • Withdraw consent for marketing communications
To exercise these rights, please contact us via our website.
Cookies
We use cookies to:
  • Ensure the website functions correctly
  • Understand how the site is used
  • Improve your experience
Where required, we will request your consent before placing non-essential cookies.
You can manage cookies through your browser settings.
Changes to This Policy
We may update this Privacy Policy from time to time.
Contact
For any questions, please contact us via our website.
Company Details
SIA EDIT LIMITED
Company Number: 16610523
United Kingdom