Refund policy

Please read the following carefully before purchasing.
Standard Orders (Ready-to-Wear)
We accept returns on standard, non-customised items within 14 days of delivery.
To be eligible for a return:
  • Items must be unworn, unaltered and in original condition
  • All tags must remain attached
  • Items must be returned in their original packaging
Returns that do not meet these conditions may be declined.
Return shipping costs are the responsibility of the customer unless the item is faulty.
Once your return has been received and inspected, your refund will be processed to the original payment method within 3–5 working days.
How to return
To initiate a return, please contact us via our website or your order confirmation with your order details.
You will be provided with return instructions. Please ensure your item is securely packaged and includes proof of purchase.
Custom & Made-to-Order Items
All custom, made-to-order or personalised items are final sale and non-refundable.
This includes:
  • Made-to-measure sizing
  • Design modifications
  • Any personalised or bespoke elements
After 24 hours of an order of an order being placed it cannot be cancelled.
Once production has started orders cannot be cancelled, returned or refunded.
Faulty Items
In the unlikely event that your item arrives faulty, please notify us as soon as reasonably possible after delivery and before the item has been worn.
If your item is confirmed as faulty, we will offer a repair, replacement or refund in line with your statutory rights.
Items should be returned unused and in their original condition where possible.